Effective Date: [August 2022]
At Veggieswala, we value and prioritize your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our food delivery app ("VeggiesWala"). By accessing or using the App, you consent to the practices described in this Privacy Policy.
Information We Collect:
a. Personal Information: We may collect certain personal information when you create an account or use our App, including your name, email address, phone number, delivery address, and payment details. We may also collect information from your device, such as your device ID, IP address, and location data.
b. Usage Information: We may collect information about your interactions with the App, including the pages you visit, the products you view or order, your search queries, and other actions you take while using the App.
c. Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your experience and collect information about how you use the App. This information may include your device type, browser type, and operating system.
How We Use Your Information:
a. Provide and Improve our Services: We use your personal information to process your orders, deliver food, provide customer support, and improve our App's functionality and user experience.
b. Personalization: We may use your information to personalize your experience, including suggesting relevant products, offers, and promotions based on your preferences and order history.
c. Communication: We may send you notifications, updates, and promotional messages related to our services, including discounts, new features, and special offers. You can opt-out of receiving such communications at any time.
d. Analytics and Research: We may use your information for data analysis, market research, and to understand trends in order to improve our services and enhance customer satisfaction.
e. Legal Compliance: We may use and disclose your personal information to comply with applicable laws, regulations, legal processes, or governmental requests.
Information Sharing and Disclosure:
a. Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our App, processing payments, delivering orders, and providing other related services. These service providers are bound by confidentiality obligations and are prohibited from using your information for any other purpose.
b. Business Transfers: If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred or disclosed as part of the transaction. We will notify you and obtain your consent before your personal information becomes subject to a different privacy policy.
c. Legal Requirements: We may disclose your information if required by law or in good faith belief that such disclosure is necessary to comply with legal obligations, protect our rights, or investigate fraud or security issues.
Data Security:
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.
Third-Party Links and Services:
Our App may contain links to third-party websites, services, or advertisements that are not owned or controlled by Veggieswala. This Privacy Policy does not apply to such third-party platforms. We recommend reviewing the privacy policies of these third parties before providing any personal information to them.
Children's Privacy:
Our App is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe that we have inadvertently collected personal information from a child, please contact us, and we will take appropriate steps to delete the information.
Changes to this Privacy Policy:
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on our App. Your continued use of the App after the changes signify your acceptance of the updated Privacy Policy.
Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or the privacy practices of Veggieswala, please contact us at +917015213330 or mail us at team@veggieswala.com
Please read this Privacy Policy carefully to understand how we handle your personal information. By using the Veggieswala Food Delivery App, you acknowledge that you have read, understood, and agreed to be bound by this Privacy Policy.
